Usually I'm extremely satisfied with their plates, but the last couple of times I've went, not so much. I always get takeout. The food is good, don't get me wrong, but if I'm paying $20 for a plate I expect it to come with a decent amount of food. Barely any rice and a very small amount of gyro meat have left me disappointed time and time again. Their customer service, however, is great. If they upped their portion sizes a tad (or lowered their prices) and included tzatziki in their plates, they would get 5 stars. For now, I don't find it worth the price.