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  • Wow! This place is incredibly terrible. So, last week I went to Jiffy Lube for an oil change. I had a 50% off coupon from another Jiffy Lube (Cranberry). I asked ahead of time (Cranberry) to make sure they still accepted the coupon, he said that they change colors, but the codes are always the same, so they don't really expire. Great, right...Nope. I go to this Jiffy Lube (McKnight). First, they take my car and start the oil change (just the exterior stuff) before anyone talks to me. Then, they accuse me of making the coupon, or copying it, or something saying that they don't come in green. Then, he claims it is expired! (There is no expiration date ANYWHERE on the coupon, I checked before driving all the way there. So, after arguing with the guy, I decide I want my car back. He goes and gets the manager (all the while they are still doing stuff to my car). I tell the manager I want my car back. He goes back out and talks to the first guy again, and one of the mechanics comes in the office, grabs another 50% off coupon and says, "just give her this." Manager comes back and says, "the best we can do is 25% off, that's a pretty good deal." At this point I am thinking that they are probably going to use the 50% off coupon and pocket the difference, but who knows really? I again tell them I want my car back. He says something about them already starting. I say I don't care, I want my car back. After some additional arguing, they finally give me my car. Then the manager comes and stands at my window while I am calling my mom. So, I'm like, yes? He proceeds to tell be again that 25% is a good deal, and blocks my way forward out of the parking lot. At this point I did 2 things, 1. checked to make sure that my pepper spray was in the compartment in my door and 2. asked for his name. So, Alex, if you are out there, you are a jerk. You used your position to try to intimidate me into getting an oil change I didn't want, really, why? who does that? LADIES, for your own safety (just my opinion, but I didn't feel safe) do not go to this Jiffy Lube. P.S. Went to the Jiffy Lube in Sewickley today. Had no issues, got 50% off no questions asked. He also told me that the coupon codes are always the same on the coupons.
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