I stayed here for a conference last week and the service and cleanliness of the hotel was abysmal. Upon check in, my coworker and I were notified that the rooms we had booked months prior were unavailable, so we were downgraded to two rooms in the opposite tower with double beds instead of kings. They offered free mini bar BUT you have to pay a fee to have it restocked...what? Fine. We get to our rooms and they are dirty, literally trash on the floors and on shelves in the room. My coworker found a pair of dirty socks next to her couch. There was even jewelry left by the previous occupant on the bathroom sink! Hair on the carpet which hadn't been vacuumed. No top sheets on either if the full beds in my room. Just a comforter and fitted sheet. I had to call lost and found after my stay because I had left an item, security checked the room and said they found a tank top and underwear, which I later confirmed were not mine because all my clothing was accounted for. Assuming they checked the right room, I'm totally grossed out that there were dirty underwear somewhere in the room. We emailed them following our conference and we both got stock "sorry" emails. Super disappointed. I also tried following up with lost and found at least twice since my initial conversation with them and they don't answer and don't return voicemails. Unfortunately staff being less than cordial seems to be the norm here (10+ minutes to get a pina colada at a dead bar...really?). You can find better accommodations almost anywhere on the strip, that doesn't smell like weed, guaranteed.