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  • I don't normally write reviews, good or bad, but I must in this case. This was the worst experience of my life. It was supposed to be a buffet tasting for our wedding with lots of other people, but because many canceled it was turned into individual tastings - which was totally fine - however, my fiancĂ© and I were put in a small closed off room in one corner and the other three couples got put at the front of the restaurant all next to each other. That was the first thing I didn't understand or appreciate. The service was horrible. I won't use names, but the woman helping us was trying to help four separate tables and would stand at each able for 10 minutes just talking. If she had put us all in one room for tastings, she could have talked to all of us! We asked for pork to not be brought out. It was the first thing brought to us and she blamed the chef. Didn't apologize. One of the items she said would come out, never did, and when we asked her if we'd be getting it, she said she didn't bring it because we tried a different chicken. Yet at the beginning of the tasting we were told we could try any and all of the things on the list. She constantly blamed the chef for things and NEVER said sorry. We were not offered anything to drink besides water. It took forever to get water refilled. We would sit quietly and patiently at our table waiting 15-20 minutes in between courses - with nobody coming to talk to us or check on us. All-in-all she wasn't professional and wasn't very friendly. I wrote a review on Facebook and the woman responded explaining issues, but again, NEVER apologized. This was back in like October-November. Today I got a notification they responded again, and they posted a bunch of quotes about not hating or being kind and how I must have a lot of drama in my life. This is just very rude and unprofessional and I can see how they clearly do not care about their customers. Very ignorant. I wish them the. Eat in the future. Maybe they need a new chef (all the sauces tasted bad and they drenched everything in it) or they need new staff. I reached out to my wedding venue and they have even told me they probably wouldn't be using this place as a vendor much longer. Apparently I'm not the only person complaining.
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