First, upon entering the office I noticed they had a very large waiting room that was pretty full. I was concerned about the wait time. They actually got to me very quickly and efficiently! The office is very clean and modern. I was seen in a timely manner, and the staff was extremely friendly and thorough. I was able to refuse the pupil dilation portion of the exam with no pressure to do it. I also was not pressured to purchase any eyewear. I did though purchase glasses, and the staff went above and beyond to find frames that I liked. The staff member even went into the back and pulled out some frames that were not on display. They were very familiar with working with my insurance, giving me the exact price with the insurance discounts. I highly recommend this company and office!