I have had Cox for over 4 years since I moved out on my own. I checked my credit today and it shows a $55 collection. I called knowing I'm on time, to find out they are claiming I owe $55 from 2 YEARS AGO. Before you move to a new location, they will not open a new account at a new address unless your bill is paid to a zero balance. I had everything paid off before I moved. I didn't owe anything. 2 years later with no written notice or phone call they throw it on my credit. I am canceling all my service you guys are the world scum!!!!