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  • I wish i could give ZERO stars. I have eaten at Ricky's locations before in Edmonton and enjoyed my meals. My visit to this Ricky's location has turned me off ever eating at a Ricky's again. My boyfriend and I went this afternoon and here's our experience: We were seated in the nearly empty restaurant and both ordered coffee and a water, we received our waters (almost 10 minutes later) but only I was given coffee. It took an additional 5 minutes to get the server's attention to get my boyfriend his coffee. My boyfriend ordered the Perfect Prime Rib Sandwich with onion rings and a caesar salad to start. His caesar salad took 10 minutes to be brought out and the salad dressing tasted like it had been mixed with water AND we were charged $7 for it!!! Our food wasn't delivered for another 20 minutes and when it finally did arrive, things took a turn for the worse. His prime rib sandwich was abysmal. The meat was dry and flavorless, the au jus they provided for dipping tasted like water. The onions on the sandwich were soggy over-cooked. The onion rings were crispy but they had ZERO seasoning. What a joke. I ordered the Grand Forks Breakfast. How can you screw up breakfast? I didn't know it was possible but they managed to do it. For starters, my MEDIUM poached eggs weren't even cooked. You could visibly see and taste that the egg whites weren't fully cooked. They were clear and slimy and my yolks were the palest I've ever seen! My bacon was tasty and maple-y and I probably would have enjoyed it if it hadn't been COLD. My toast was buttered only in the center of the bread, the hashbrowns were soggy, and my pancakes tasted like some kind of no-name brand instant mix batter. The only good thing I have to say about this place is that the coffee was good but when I asked our server if she could bring me a carafe of coffee (I was drinking mine quite fast) she informed me that she didn't have one and then proceeded to bring me THREE full cups. Needless to say by the time I was half way through the second one, it was cold. I didn't even attempt the 3rd cup. I am not usually a complainer, I made my living as a server for 6 years and I understand that mistakes do happen and sometimes quality slips through the cracks, but this was outrageous. Not one aspect of the meal was up to par and we paid $46 + tip for the WORST meal I have ever eaten in my life. I will not be returning and I strongly encourage anyone reading this to take my advice.
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