Dr. Seaborg is very caring and professional. I needed a hearing aid years ago and went to the big practice here in Charlotte, but decided instead to actually purchase my hearing aid from her. She spends time explaining things and works hard to be sure what you choose is the correct style of hearing aid for your needs. We also took my elderly father-in-law to Dr. Seaborg while he was living near us in Charlotte, and now I have taken my mother to the Hearing and Balance Center. Dr. Seaborg helped adjust a hearing aid that my mother already had, but had not been fitted properly when purchased elsewhere. Very helpful, and has never tried to up-sell you if what you have is working for you. Highly recommended.