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  • I went here on two occasions. On the first, the man who took my order was extremely inattentive and he loaded my 2nd entree with food that I did not order. I just had to settle for it as it was take-out and I was already late when I got to Panda. I came back today and made sure that the man who took my order was not around to take my order again. i was attended to by someone who turned out to be worse than my first experience. I was supposed to order 3 plates and I clearly told her I wanted 2 entrees on each plate. She did one plate and immediately started taking orders of the guy who was next to me in line without bothering to check if all was right with what I ordered and if there were other things I still wanted to order. Clearly she was the most inattentive work person I have ever countered. After the guy who was next to me ordered I politely told her I still needed to order 2 more and she asked me what the entree was and she just scooped out what I ordered and put it in a bowl. I ended up with 2 bowls instead of a total of 3 plates. By the way the guy who was supposed to follow me also complained to the cashier because he was also being charged for the first plate which is what I ordered. A cashier named Rufina was also "confused". I politely asked Rufina what the name is of the lady who took my order and she at first asked "Why " and was obviously hesitant to tell me her co-worker's name. She even said it's on her ID and I can see it for myself. After I insisted, she gave in and she told me that lady's name is Alondra. This reflects a really bad image for this Panda Express. I do not know if the woman who took my order is new but Panda Express must be very meticulous when releasing people out to the floor. The food is great BUT the INATTENTIVENESS and Lack of Focus of the food server casts a really bad light on this branch and on the standards that Panda Express may want to uphold themselves to. The food server was in a rush to do the job that she commits blunders in the process and irritates the heck of customers unfortunate enough to experience all these.
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