Initially I was very excited to try this new salon which is close to home. I checked out the website and reviews and it looked promising. I made an appointment and was able to get in fairly quickly. The day of my appointment I went to the salon. The door was locked but you could hear someone inside. I had to ring the doorbell to be let in. There was only one hairstylist on staff and she had brought her kids there with her. She was in the middle of cutting one of her kids hair. The lobby was HOT, but the ac seemed to be working in the back rooms. She took me in to her station had me fill out a card. She asked me what I wanted done with my hair. I was very specific. She proceeded to tell me they had a deep conditioning special at no charge with the cut. So I said ok. To make a long story short she was very distracted because her kids were running around and she had to keep an eye on them. She barely even took scissors to my hair. I pretty much left with soft hair but no haircut as my hair was the same as when I walked in. All this took nearly 2 hours and at a cost of $45. I'm only giving this place one star because she was nice but I don't believe he stylist knows what she's doing. She was also very distracted with her kids running around all over the salón. I DO NOT RECOMMEND you wasting your time or money here.