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| - Although the food from Buffalo Bill wings is AMAZING, there is definitely something sketchy going on with this company. I again ordered the "La Folie" 30 wings, fries, crudités and 3 pop and again asked for BONELESS wings. I confirmed Boneless with the woman twice, and the fact I ordered boneless was confirmed by the 3$ surcharge on the order. The order arrived in 45 minutes and the receipt clearly said "boneless". I opened the box, and the wings were bone-in!
This is the 2nd time I have ordered boneless wings and the 2nd time they have messed up my order. I honestly just want to try the boneless wings! I called back and they called the restaurant who advised they were "out of bonless wings". Well fine, I understand restaurants run out of product, but why not call me and let me know? Why still charge me the 3$ extra for boneless wings, but send me bone-in wings? At the very least, why not take the 3$ boneless surcharge off the bill?
They went ahead and filled my order AND charged me a 3$ surcharge for something I didn't order! Had I been advised they were out of boneless, I would have ordered from another restaurant, but I would have ordered from BBill again at a future date and been appreciative of their honesty. But instead of getting what I ordered, they basically stole 3$ from me with absolutely no explanation.
Their solution was to give me a discount on my next order, but after this 2 time fiasco of not getting what I wanted and paying a pretty penny on top of it, I am pretty confident I will not order from them again. As far as I'm concerned they basically stole my 3$ and clearly feel that there's nothing wrong with that.
Shoddy company with good wings, but I don't feel like they're good enough to continue to give these crooks my hard earned money.
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