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  • When I go to a cafe,I judge the quality of the place by judging the decor,the price,the food quality and the service. When I go to a coffee shop,I judge it by the decor and service,since coffee and price are usually comparable across a variety of locations. The decor of 61B is fine,with the exception that the tables are too small and crowded,as someone else has said. Service? I went to two coffee shops while I was visiting in Pittsburgh this week.One was in the Strip,where I was greeted as an old friend and treated as a guest. I tried 61 B Cafe twice.On my first visit,the coffee was fine,the setting was OK,but the young lady who was the only employee, was sour and unwelcoming.She acted as if she didn't want to be there.If I owned 61B ,I would make sure that was the case. I tried it a second time,yesterday,thinking that maybe she was having a bad day on Monday,but it was no better.My advice? Stay in college and go to law school.You don't have much of a career in customer service!
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