The service has dropped. The chicken was horribly greasy and even though I told them 4 times that I wanted sides of sauces they never put them in . This has happened the last 5 times I've gone. I'm a parent who's always doing a million things at once and I do not have time for this . the last time I've gone they forgot the biscuits before that 2 sides. Today I went for their special not only did they forget the side and sauces but there was a hair in the chicken. Never going there again. The only reason I've continued going there is because my husband likes the chicken but after today forget it . Do not go there. You will be disappointed.