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  • Dollar Tree can't be relied upon. This is the third of their stores I visited. I needed a dozen balloons for a party and tried to purchase them about a week in advance. The first store had balloons, but no helium. The second store had helium, but no balloons. I was told the balloons and helium MUST be purchased at the same store. When I arrived at this location, I purchased a dozen balloons and was PROMISED by the Assistant Manager that he would make sure there was enough helium on hand to fill them the day of the party. He even took my name & phone number and wrote them down on a duplicate copy of my receipt as a reminder to himself. Fast forward to the day of the party. I arrive and they have no helium and the Assistant Manager and copy of the receipt were nowhere to be found. INFURIATING! I had a party to get to and no helium for the balloons! Luckily, I was able to get helium at another location, after all. But what if none were available there, either? This is just proof that Customer Service, even at the management level, lacks at Dollar Tree.
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