I recently had a cake made here for a last-minute grad party. I was nervous due to past experience in which their cake decorating were sub-par so I provided a photo of exactly what I wanted. They did an amazing job!!!! The bakery staff was super friendly and accommodating with my specific requests, really appreciated. I had an almond cake with strawberry filling and buttercream icing. It was so delicious and completely finished by the end of the party. That speaks for itself :)
I had to knock of a star due to the cookies I also had made for the party. Upon pickup on the day of the party, they were not decorated like the photo I showed them. I felt it was a fairly simple request so it was unfortunate that I had to return an hour later while they redid them. The cookies were dry and crumbly. However, they were accommodating by letting me provide them with the cookie cutter shape I wanted since they did not have it, rather than turning me away.
They were both a huge hit, thanks :)