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  • I've been to Sakana quite a few times before and I've always enjoyed the food and have even recommended it to numerous people but the last few times I've been here service has unfortunately gotten so much worse. I came here a couple weeks ago and received sub par service but because I had really great experiences in the past I decided it was only fair to give them another chance as I may have just come on a bad day. Today I brought my entire family and talked so highly about Sakana prior to arrival, only to be disappointed. Took us about 15 minutes to get our waters and we were the first guests there. I asked if they could do no rice rolls and our server told us multiple times that they could then another server came up to us and proceeded to say that it was not possible and they would charge us ON TOP OF THE AYCE PRICE! Determined to not let it ruin my experience I passed it off as a misunderstanding and waited and waited and waited for our rolls. It is currently 12:54 and I've been here since 11:30 and I'm still waiting for rolls I ordered over an hour ago. I ordered a scoop of green tea ice cream a la carte and they came out with the most pathetic excuse of a scoop of ice cream. Their "scoop" bad basically 2 spoon scoop, something a grown adult can basically finish in 2-3 bites. When I brought it up without server she gave us attitude me proceeded to respond "well that's our scoop". For the price that I'm paying ($2.50) I'd at least expect a decent scoop of ice cream. I've always loved Sakana and was originally going to give this 3 stars because maybe I came at a wrong time, but my experience only got worse the longer I stayed. Extremely disappointed and I regret ever recommending this place to so many people. I would hate for them to have the same disappointing experience. Will definitely not be returning.
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