This tropical sucks! They have no good customer service skills, they have a place ran by teenagers, their place is ALWAYS dirty when I come, and when I come in only one person is working. The experience I always get is they see me at the counter and I end up standing there for 5-10 mins till they come to take my order. Great customer service is saying "I'll be with you in a minute". But not saying anything at all is just plain rude! I am never coming to this tropical smoothie again. & to top it off they never get my smoothie right! It always taste bitter. I'm sticking to Jamba Juice. You guys just lost a customer. You guys don't even deserve a star.