Excellent. Period. I walked in, no idea what I wanted for my wife for Nurses' Week. Karisa was right there walking me through it all. No hurry and so friendly to talk to. She explained the types of arrangements and flowers and prices thoroughly. I left excited to come back and see the finished product. I picked up the arrangement not even 2 hrs later. It was GORGEOUS. So many different and beautiful flowers that worked perfectly. Most importantly - my wife LOVED IT. She was so excited she posted it on FB to brag to everyone. THANK YOU!