I have been going here for over a year to get gel manicures. I always love the way my nails and hands look after going here. Usually my friend and I go on our day off without an appointment and are setup up with a technician within a few minutes. We are usually done in a hour, even with a mani/pedi. They are clean, friendly, efficient, and are very skilled. My gel manicures last weeks and are even across the nail, no matter who my technician is. Most technicians are happy to provide you with your preferences, however, they will speak their mind if they feel something would be better. The only thing I do not care for is that there are a few technicians that are consistently on their phones.