My regular hairdresser was out of town (who I love), and I had got a bad batch of hair from a different supplier, not this salon, that had tangled so badly that it matted and had to come out NOW.
Justin at this salon took me on no notice after I tried all day to get the mats out myself, was totally cool about the nasty oily mess I had made out of my head, managed to get those disgusting extensions out of my own hair without damaging it. If I didn't already have my own stylist that I had been going to for years and was great friends with, I would be back to see him in a second. Fantastic salon, full of beautiful, nice people. Thank you, Justin, for taking such great care of me.