This is actually the west coast movers. Nothing has changed the same personnel, same lies and the same negative service. Good sales people over the phone and if you mention these negative ratings to them, they tell you they are paid correspondences. They are not BBB rated, so don't believe a word that comes out of their mouth. Had me fly from Orlando to California and literally 3 min before my pick up time they called and tell me that the truck broke down. That is after they changed my move date and delayed it once. I pleaded for an early morning pick up and they said no worries our drivers are professional and will be there on time and you will make ur flight. Have some respect for yourself and your money, go with a reputable company.