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| - I read a few recent reviews on here that relayed a similar experience I had at this restaurant about a year ago. I've been coming to imperial dragon since it opened back in the day. For the most part, I do like the food, but the last time I dined inside I was a little put off by one of the male managers or owner. A newly hired waitress (who was foreign) was struggling with service, menu items, and billing. She was a sweet woman and was trying her best to pick up the job. Although our table was patient with her, she had a small mix up with a table next to us. She accidentally charged this table for combination meals when they supposedly didn't specifically order them. Keep in mind, they were served these combos and happily ate everything she brought (won ton soup, egg rolls, main dish, and ice cream). Then they made a big surprised fuss when the bill came and they were charged for what they ate. They were very rude to this poor waitress and made her fix the mistake on the bill. Anyway, the waitress consulted with the manager/owner who persisted to berate & belittle this woman loudly in front of all the restaurant patrons. It was very tacky. No one deserves to be treated that way and especially not in front of clientele. The whole incident left a sour feeling about the place for me. That, and in the summer it's always very cold inside. I may still get take out but am hesitant to dine in. Food is good, but two stars due to the overall experience.
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