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| - My experience with Lily was not what I expected. Since I never had lashes before, I thought there would be some type of consult regarding the different types of lashes that were available and why certain ones would be better than others.
But when I arrived at her home for the appointment, I sat and turned to her for a consult and she kept patting the pillow for me to lay down so she could start applying lashes. I didn't know what to do so I just laid down and she started applying lashes.
While she was applying them, I asked her about mink lashes and she said she only does silk because the mink tends to be lighter. She didn't mention anything else so I thought that there were only silk and mink. I did not realize there are so many different types of lashes until I went somewhere else where someone actually gave a consult prior to starting the work on my lashes.
She also didn't let me know that if there are naturally tangled lashes or lashes that stick out in an odd direction, they will still be like that after the fake lashes are put on. It would have been important to know so that I would know that tangled or misdirectional lashes would be amplified.
After she put the lashes on, I looked in the mirror and I was horrified. They were thick and wiry and garish and I let Lily know that I didn't like them at all. She said they look like hers and don't hers look natural? I mentioned that hers were messy and looked like they needed to be filled and she said that was correct.
I wanted to take them off right away but decided that since I spent a few hundred dollars, I would at least get one opinion before doing that. I went home and immediately was told that it looked terrible. I called Lily right away and asked if I could come back and have them removed because it was a Saturday afternoon and I had plans for the weekend. She said she was busy and could not take them off.
I asked if I could come the next day and she said she was too busy.
When I had my appointment to have the lashes put on, it was at her house, lying in her dining room with her kids running around and the neighbor kids came over to play in the middle of my appointment while she was applying the lashes. I didn't mind that and assumed that since she would take appointments while hanging out at home with kids for a playdate, I was hoping since she didn't have to go to a studio to remove them and it takes no more than 5 minutes I could quickly come and have them removed, but she could not find the 5 minutes.
I was mortified that I had to live with these lashes and even go to work on Monday if I could not get them off before the end of the weekend so I asked her to leave the product to remove the lashes outside her front door at her home so I could take them off myself. I drove to her house to pick up the product and when I got home, it took less than 5 minutes to get them off.
I am in the service industry which has nothing to do with any part of a persons face, but if someone is in a terrible situation and I can fix it in 5 minutes without leaving my home, I will make sure to help. If I worked with a persons face, the urgency to help would be even greater.
I had to wear sunglasses everywhere I went until I took the lashes off myself including wearing the sunglasses on my outing that Saturday night. I was so relieved to have the lashes removed even if I had to do it myself with chemicals that could have been damaging had I made a mistake since I didn't know what I was doing.
Anyone considering lashes should make sure they will get a consult and be educated on the different types, thicknesses, lengths, etc of the lashes that are available so that they get the ones that will work for them. Also important is that the person applying the lashes is available if the result is not good so that they can be removed right away.
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