Richard is amazing. He has helped me out several times, and has always been on time if not early. He is extremely knowledgeable, flexible, super helpful, and communicates well. And the best part is that he is honest!!! When I hesitantly asked if he saw any issues with my car other than the ones I was having, he said no! I can't remember the last time I had my car worked on where fear tactics weren't used to tell me I needed extra work done. Wish I could give him more than 5 stars!! :)