I try to go "independent" with many things; I try avoid chains restaurants and stores as much as possible, but PetSmart's grooming services at this location were one of the best in Pittsburgh. The staff was amazing with my dog who can get a bit nervous when people touch his feet. They were calm, understanding, and made sure my dog was comfortable. Unlike other local locations, they had no problem with him and did not use a muzzle.
I did not purchase anything from the store itself, but I will continue to use their grooming services.