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| - The ambiance of this place was really neat. I liked the setup - you receive a card, order at the stations, they swipe your card, and they check you out on your way out the door. I like to eat dessert and my entree at the same time, so this setup was awesome for me. I got to have a sweet alongside my meal, which is how I prefer it! It was half priced wine bottles on Sunday night, so we had a bottle to share. My boyfriend got a calzone. I got linguine alfredo with mushrooms and peas. The food is what you would expect, good, but not authentic Italian. Fine by me, it was still yummy.
The service here wasn't great, the bartender and the hostess were the only staff that were friendly. I had never been here so when I approached the pasta station, there were three people behind the counter, I came up and greeted one of the guys with a "Hello! How are you?" He looked at me with a confused look on his face and exclaimed "HUH?!" It was a really weird interaction, he then sent me to a different guy at the station. Not sure how you're supposed to know what person to "order" from when there are several working behind the station? The second guy wasn't very nice either, not sure if it's just because he could barely hear me though. For someone who had never been here and was trying to learn how the system worked, the staff wasn't very helpful in that regard.
We will be returning here because the food was good and because my boyfriend loved eating it in Germany (it's a German franchise!). Also - they had the good balsamic! Next time I do hope the service is better.
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