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  • This place gets worse and worse!! The people (especially management) are blatantly rude. I've spent around 20 grand in here over the past 6 years, they do not care at all. They do not care about keeping customers. They interrupt you while you are talking to say things like " well it doesn't matter what the sales person said to you, did you read all your paper work that was email to you ".. That was in regards to a policy change in how they handle their service plans. And when I said " I think when someone spends $800 on a phone, you should be clear on the service plan" , which he also quickly responded with "you only paid $740 " ... Really, THAT'S the statements the store manager should interrupt a customer to say? Ridiculous. I use to promote best buy, and tell people to shop there as opposed to online places like amazon. Because for the little extra money, you got service... I have bow changed my tune. By by best buy.
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