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  • My initial visit was for X-Rays only, 2nd was for a quick cleaning & a very brief & incomplete consultation as she was rushed get to another patient. Dentist Cleland told me to return to my previous dentist to have some "loose ends" taken care of because she didn't like their work. I was provided with a copy of X-rays and sent on my way. She also said to follow up with their Orthodontist, Dr. Backstrom, which I did. He checked out my teeth & gave me a quote to think on as they are very expensive. I was concerned that they offer no Nickel-free wire, as it is an allergen, but was willing to go ahead with it anyway to finally get my front teeth perfect looking. I went back today for a 3rd appointment with Dentist Lee to get some loose ended questions answered that just didn't make sense from the first consult, such as why they told me I still had metal in my mouth after going to a specialist to have it all removed. He said it was an error in the X-ray readings. He then basically informed me their office would NOT be seeing me as a patient, again advised me to return to an old dentist which I haven't seen in 2 years, oh - AND THEN tells me Orthodontist Backstrom, DDS, would no longer see me as patient either. The worst part is that I am not only wheelchair bound & handicap, but that I live quite a distance from here. Having paralyzed legs is hard enough, but if they were just going to make me come in to tell me not to come back then why wouldn't they have just spared me all the hassle for something that would have taken 2 minutes by phone? SHAME ON YOU, Deer Springs Modern Dental!!! Oh, and one even better, my husband and I came into the original appointments together. They not only provided me with my dental X-rays upon leaving today, but with his too! I guess we are both being banished??? All because I won't go back to a dentist I left 2 years ago because I didn't like his work? Who does that - tells you to go back to an old dentist you left previously - ridiculous! OR, is it just because they don't want to deal with someone in a wheelchair? I don't believe they appreciated the review as I have already received "comments" from someone from their office about my review. On the plus side, I found an absolutely amazing dentist with an office just a short distance away whom I never would have found otherwise.
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