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  • Me and my friend went here the other day to get some drinks at the day time happy hour. We sat on the patio and were a couple minutes early. We got there a couple minutes before happy hour. My friend ordered a drink but I opted to wait the couple minutes for happy hour to start. When I told the server this, I felt some attitude. I brushed it off and orders my drink once happy hour started. We were there for a couple of hours. The server would only come over to the table when we started to look for her. When she would come over to the table and we would ask for more water she would take over ten minutes to bring it to us. Not to mention the sour look she had on her face the entire time. I come to Kona often. Most of the time I go it is busy so the service takes longer. The other day when I was there there was a sufficient amount of staff there for all the customers, so I see no excuse for the slow service. I was very disappointed with the service, and felt ignored and unwanted there. I was there to have a good time with a friend I haven't seen for a while and felt like we were constantly worried about how the server would act and the look she has on her face when she came over to the table. I love this place, but at the moment I don't think I will be returning anytime soon.
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