Make sure you check their Facebook page before showing up. If they are reserved for a party, there is no outside notice. My son ran inside, tearing off his shoes, getting ready to play when he is stopped & told the facility was closed for a private function. I had to drag my crying 3 year old away (with my 1 year old in my arms) promising another indoor playground all the way to the car. A simple "CLOSED - PRIVATE EVENT" sign would have saved me the trouble of trying to put the shoes back on a disappointed & upset 3 year old.
It's a nice place, just make sure they're not having a function...