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  • I'm leaving this review for Rocky Mountain Restoration, but also for Logan in particular. I just want to commend him for his spectacular work and customer service. Rarely do you find someone this professional, and reliable... I felt that it was worth a review. My dad was out of town, in a different country actually, and while I staying over at his place, a pipe busted and the water coming from that pipe was being absorbed by the walls of his bathroom. It was bad enough that the plumber told me that the walls were about to expand at any moment. I found this out at night, and contacted Rocky Mountain Restoration, and they made every effort (around my schedule) to get in, and fix it for me. Logan was accommodating, professional, friendly, and punctual. I texted his cell phone multiple times during the process of getting my dad's walls dried, and he NEVER sounded annoyed with me. Honestly, I can be annoying and demanding. I'm the type of person who keeps following up if I'm given a timeline and it isn't met. Logan was always polite and calm, just trying to get the work done before the water damage got worse. I felt like he was genuinely trying to help me, and was as concerned about the walls as I was. There were times I would tell him that a certain appointment time would be ok, only to find out that I can no longer have him come at that time, and I had to reschedule. Even then, he tried his best to help me and fit my needs. Again, he was really patient with me. He would tell me that he would get an estimate or invoice to me in X amount of time, and sure enough, it would be done. He would give me a window of time that he'd be at our place, and he was NEVER late. He explained and walked through the process of everything with me. I would have a ton of questions, and he would answer every single one of them. I was given Rocky Mountain Restoration's contact info by my plumber, and he assured me that Rocky Mountain is a reliable company, and he was right. I highly recommend Logan and Rocky Mountain Restoration to anyone who needs a trustworthy company for their restoration needs!! Thanks again, Rocky Mountain Restoration!!
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