Their customer service is horrible! The store is spiraling out of control in regards to cleanliness. The carts are broken and difficult to push. There is rarely enough people at the checkout counter and please don't ever have to do a return that you expect to take less than 30 minutes because it's not going to happen! Last but not least, I hope you never need to get a representative to help you in a specialty department because thats next to impossible.
Walmart has developed a reputation for low budget shoppers and staff and I'm sad to say I am starting to agree. I hate to have to pay a little extra and drive a little further for target but thats whats happening.