Stopped by during their Aug 1st official grand opening but sadly didn't arrive in time to grab one of the $25 gift cards they were giving away to the first 50 customers. I was excited to try their chicken because I had heard a lot about the other location and there was also a 30% off grand opening special. Rachel and I opted for the 3 piece dark, a full rack of ribs, and sides of mac & cheese. The ordering process kind of drags along because while the line goes right in front of the line where food is prepped and sides are displayed/scooped, you have to wait until you get to the registers to place your order. Why not have it like Chipotle/Cafe Rio where you can order your food and watch it made as it moves along? I mean it's all right there in front of you...but I digress...
Anyways, back on track. Once you order and pay, you're given a number to place on your table and they'll deliver the food right to you similar to Smashburger and Jason's Deli. The chicken was juicy and the skin was flavorful and well seasoned. The mac & cheese was bleh and had no taste to it whatsoever! Was there even real cheese in there? Even a box of Kraft mac & cheese has more flavor WTF! The ribs were decent and had some good flavor and seasoning on it but you can tell they were just grilled and not smoked because they were hard to get off the bone and some parts were a little overcooked. Decent nonetheless, but at $21.99 per rack, wouldn't be worth it without some sort of discount.
The staff were all very nice although some of the cashiers seemed confused during the ordering process and their attention was not always focused on the transaction. The whole store seemed very hectic but that's typically the nature of a new business and hopefully with some experience, everything will run much more smoothly in the future!