Solid, as far as thrift shops go. You don't need to pop tags, because most items don't have them and rely instead on general signage or take it to the front desk and ask--I did this with a pair of old-school grey women's heeled loafers and found out they were $1.50, no joke
Service is friendly, Andree was a polite cashier and the woman in the jewelry department started chatting about the upcoming football season when she saw my 49ers tee.
Music, books, and movies to the back of the store; kitchenwares department was the only one I found lackluster- but they did have several crock pots available. Furniture is okay, best items are toward the front of the store. Large selection of lamps.