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| - DO NOT UNDER ANY CIRCUMSTANCES RENT FROM EQUITY REAL ESTATE ESPECIALLY IF YOU ARE A STUDENT LIVING IN OAKLAND.
Equity Real Estate is not only the worst landlord I've ever had but they are easily the worst company I have ever dealt with. First and foremost you should understand they do not care about you at all. It doesn't seem to matter that you are handing them thousands of dollars you will receive no customer service and you will be treated rudely every time you contact them.
When I moved into my apartment several of the windows were broken, as well as few other things (drawers, towel rack, etc). It took them over six weeks to finally send someone in and it was only after we threatened legal action. In the same vein it took them two weeks to fix our furnace in the middle of winter and, again, only after we threatened legal action. Despite this extremely slow and poor service, if your rent check arrives a single day late you will be charged the $50 fee. Fees are the only thing they are on top of at this company.
We moved out a few days early which gave them time to pain the place (something they didn't do for us). The place was cleaned top to bottom before the painters arrived. The painters made a mess of the place and I alerted David Tkacik of this problem and I was assured that they would clean up after themselves. When we received our deposit back they had taken over $650 out and marked that nothing in the place was clean. Additionally they charged us for "bulk item removal" which could only be referring to the electric radiators THAT BELONGED TO THEM that were brought over when our heat broke (again after legal action was threatened). And to top it off they charged us $75 to "re-key" the place. I turned in the keys 4 hours late which is, apparently, unforgivable. I would almost be okay with this except THEY DIDN'T RE-KEY THE PLACE!!! I had an extra copy of a key which I made myself (because they didn't provide us with enough keys for all of us until over a month into our lease). I went back to the apartment, knocked on the door, and got permission to try the old key in their lock. The locked turned over. That $75 went directly into their pockets.
These people are crooks. And let me underline, again, how unbelievably rude they are. I dealt with both David Tkacik and Victor Novotny. If you live in Oakland these will likely be who you have to deal with. They treat you as though you are an idiot and without any rights and make petty and nonsensical threats when you confront them about their robbery (i.e "well we found an empty one gallon plastic gas can in your house so we're all lucky there wasn't a fire" which they told me after I complained about the ludicrous charges on my bill as though we could be charged for damage that didn't occur). This company is disgusting. Do yourself a favor and steer clear.
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