Every time (aside from the last) I've been to Fractured Prune, everything has been great. The donuts are AMAZING and yes, you need to go try one now.
Last time, however, was a little off the mark. The girl making the donuts was either new or having an off night. The donuts were good but not what I ordered. I did the Arizona spice (?) one but it had key lime glaze all over it so that was a little funky and not what I ordered at all. The donut that was supposed to be key lime was actually peach. :(
Based on my previous experience and how friendly the staff was ill still give 5 stars.