I ate here with my girlfriends tonight and we were very disappointed. Not sure if they were having an off night but one of the orders with 'chicken' in the name was missing the chicken. I sent back to the kitchen and then they left off another key ingredient the second time around. My girlfriends meal had a hair in the food and she was immediately done! The manager came around to make things right promising to comp those two meals. I assured him I didn't need that but he insisted. I was very impressed by his tenacity to make things right, but sure enough the bill comes around and all of our food is on there. He did nothing to relay the message apparently. It just puts a bad taste in my mouth with the manager promising one thing but not actually going through with it. The location in old town Scottsdale is 10 times busier but also gets my order right every time.