I rarely have a bad wash here. It is better than most in the area. I would grant a 5 star except for my most recent trip they used a dirty rag for the interior and delivered the car to me stinky (due to the dirty rag). Please folks, change rags often? Also they missed a large bird poop on the tonneau cover this time. It's not like them tho and if you ask the attendant to make sure no poops when you drive up, that is when you will get a good result. But you shouldn't have to ask each time.
I would like to add that everybody that works here seems like they enjoy what they're doing, which is refreshing.