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  • As someone who has been frequenting the cheesecake factory for years, I was ecstatic when they opened it so close to me. My first experience was takeout, and I got my favourite Louisiana chicken pasta, plus the white chocolate macadamia nut cheesecake . The pasta was just like the states, so I was very happy. However, I also ordered the avocado egg rolls, and it wasn't in my bag when I came home. I emailed the cheesecake factory as advised on the phone, and this issue still hasn't been resolved and it's been a few weeks. I find that to be very poor customer service, especially for a new restaurant. I went back with my gfs last Friday to dine in for our annual secret Santa dinner. We enjoyed their wine, and also got a second bottle. The apps were very delicious, and highly recommend the stuffed mushrooms and avocado egg rolls. We also got the buffalo blasts, which were good, but huge! I ordered the chicken parm pizza and my gf ordered the jambalaya pasta. It was insanely salty. I hate sending food back, but my gf also was not able to eat it. We sent it back, and then got our food with less salt, but then it tasted absolutely bland for both of us. Our gfs were pretty much done eating so, we just ate two bites and asked to pack it up. We felt bad to send it back again but we both just didn't want to eat anymore. Our server Amanda was really nice and apologetic. We each ordered cheesecake, and found that enjoyable. I liked my red velvet cheesecake very much. I would say 2.5 stars, as the service was great, as were the apps and dessert. But for my outstanding takeout issue and the taste of our mains, I deducted some huge points. *I updated this to 3 stars because they sent me an apology and a gift card for 25 dollars due to the issues I had.
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