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| - It's not worth dealing with RUDE STAFF and an UNBEARABLE ENVIRONMENT. Their staff needs serious re-training. We used to go here all the time. The food is amazing! However, I have it seems like the experience is getting worse each time we go. We went in on a Tuesday night with a party of 10, looking to have dinner. The place had only about 1/3 of their tables full, almost all of them were their 2 person tables. After waiting about 5 minutes before a host even acknowledged us, we asked for a table. There was a band playing and had the music cranked up so loud that on the opposite side of the restaurant from the band, I had to cup my hands around my mouth and yell at the top of my lungs at a person 8 inches from me and they still couldn't hear me. People in our party who were sitting next to each other at the table couldn't hear each other. When I attempted to speak with the waitress about it, she looked at me and turned around, and walked away. I am astonished at the poor level of service. As for the noise, I am not saying don't have a band, but when the volume is that loud that you can't hear someone sitting right next to you, I question whether you are running a bar/grill or a night club. I think I have had easier times hearing someone in a night club than I did in their restaurant. We do dinner as a group once a week. We tend to average a $200-$300 tab. We got up and walked out and not one staff member stopped to ask us if there was anything they could assist with. It seems like the owners are having more fun reliving their glory days in a bar, then focusing on the service needed to effectively run a restaurant. At the end of the day, it doesn't matter how good the food is, if that is the only thing going for them, I will choose to go somewhere else every time.
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