My friend and I eat at Oregano's at least once a week. We began coming here in the spring and have tried most things on the menu. My friend is not well and we were delighted to meet Austin one evening. He always welcomes her by name, remembers her likes and dislikes in food, and makes her feel special. There have been times when we did not stay to eat if Austin was not working. We always call in and request seating in his area. We know the service will be excellent and we appreciate his attentiveness.