I really wanted to love this place, but I just couldn't. I love the food at the Glendale location and the service there was fine. The ambiance here is much better; it's a beautiful set-up, however I cannot get past the poor service! Our waiter accidentally spilled a tray of accoutrements on the floor while taking our menus and that didn't get cleaned for at least another 20 minutes. We were served an extra set of seasoning for the whole table, but only one set of sides for half the table. Our plates weren't cleaned at all during the meal, until he waiter needed room for our desserts. There was no explanation for the meal at all, which was needed for half the table. We were celebrating a birthday so we ordered all of their desserts, but the cheesecake we ordered came out frozen solid. I still tipped them 18% because we were a big party, but doing so was painful. I really hope they improve. Maybe with some training of their waitstaff, and improvement of dessert, things will get better. I'll keep my fingers crossed and keep reading reviews because we need more establishments like this in the valley.