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  • Just came from shopping at this Fresh & Easy store. This is my local Fresh & Easy store. I have shopped here since they first opened. I probably spend about $600 a month here. You could say I am one of their best customers. The problem? They don't realize it. Tonight, I spent over $50 but left my $5 coupon sitting on my kitchen island. When I asked the clerk if he had a coupon, he said no. This is not the first time I have asked for a coupon and been declined. It doesn't matter if I spend $100 or more, the answer is always the same. No coupon. Also, the clerk on duty had absolutely no customer service skills whatsoever. Frankly, I have had it with this store. The store at Scottsdale and Shea is much friendlier and they almost always have a coupon on hand if you forget yours. So, Goodbye Frank Lloyd Wright Fresh and Easy. It won't be as convenient for me to go to Scottsdale and Shea, but it will be a much more pleasant experience. Having said this, there is one clerk at the Frank Lloyd Wright store who has been there since day one, and is the greatest. Really friendly and helpful. Wish I knew his name. Thanks anyway for making my shopping experience at this store a great one. They are fortunate to have you.
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