I went in for a pedicure, what I got was not what I signed up for. I upgraded my pedicure to the luxury. Nothing luxurious about what I got. The massage was terrible, and lasted about 1 minute. The stones he rubbed on my legs served no purpose. But put all that aside, okay the foot scrub was good and the water temp was very nice and warm. Things took a turn for the worst when the technician cut my toe. When it wouldn't stop bleeding he poured nail polish remover on it, for some misguided reason he believed acetone was good for my bleeding wound. Now I'm bleeding, stinging, and burning. I want to get out of there and finally he finishes. The nail polish looks fine, but he did not do a good job cleaning up the polish around my toes. Forty-five minutes later I'm paying and he has the audacity to charge me full price and ask for a tip. It's poor business practice in my opinion to screw up your job and blame the customer for it.