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  • Cheeseburger was good with fresh veggies however it was fairly small. Frys were really good and seemed fresh. SERVICE WAS NOT SO GREAT! Friendly and helpful...not at all. At the counter the girl standing at the register gave zero acknowledgement. I finally said, "Hi, how are you?" Which I did receive a response from, whew. I had looked at the menu online at home prior to going to BurgerFI and I looked up reviews. I noticed there was no kids menu and that was one of the complaints that I had seen in reviews but we decided we'd give it a shot anyway. Well, come to find out they do have a kids menu, at least at this location. However, I didn't realize until after I had ordered. As I was ordering for my lil one I was asking her what she'd like on her burger...you would think that if you have a kids menu and someone is ordering a giant burger off the regular menu for their 2 yr old child that the cashier would maybe recommend there is a child's burger. NOPE, notta. Idk I was just put off by this. Then my husband had to wait about 15 minutes for his beer when they were not busy at all what so ever. I would just recommend extra training on service and customer service. ***I believe our cashier may have been new but if that's the case maybe have someone else up there running the counter with along side the newbe.***
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