I ordered flowers online from Oliver to be delivered to my wife's office on Valentine's Day. Even though I ordered two weeks in advance and my order was confrmed to be delivered on Valentine's Day, they delivered a day early (without any advance notification). Additionally, I paid extra for a balloon but it did not have one and after repeated attempts to call and email Oliver, they did not respond nor did they refund my charge for the balloon which never showed up. Buyer beware. I understand Valentine's Day may be their busiest day of the year but don't promise anything if you can't deliver, and you certainly shouldn't charge someone for a service or good which wasn't even provided!!!!