Absolutely appalled by the treatment from Valet. Had a special dinner planned at the Chart House and arrived at 5:45. Pulled in to Valet and they told us that without a room key we could not Valet. Gave us directions to the parking garage and said we could "try" to park there. Pulled around to the garage and were told we could not park without a room key. That's what we get for trying to support downtown. Our Special dinner at the Chart House did not happen as we turned around and drove home. When we called the hostess at the Chart House could not have been nicer and apologized, but that did not fix the celebration of 30 years being ruined by a hotel that will not allow parking for people with dinner reservations.