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About: http://data.yelp.com/Review/id/-yOOKpZ2iE9sFaOb2N6d5w Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2016-11-24 00:00:00 (xsd:dateTime)
itemReviewed	Yard House
http://www.openvoc.eu/poi#funnyReviews	1 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	4 (xsd:int)
rev:text	Oh boy.....I have never had a bad experience here until tonight. We went in with 8 guests around 6pm on a Wednesday night. 1. When I asked for (2) 4 tops- it was like pulling teeth. It was obvious that it was more of a burden. Which I get it's a pain in the a** but you as a employee you should NEVER make it seem like a burden in front of the Customer. Allison was very rude. 2. WAITED 30 minutes to be seated on an empty patio- which probably was empty in the first place, which was never an option until I asked for the 3rd time. 3. Didn't get our drinks/apps for some time. Never saw the waiter more then 3 times during our entire hour and half stay. 4. Everyone had ordered and received their food within 30 mins. EXCEPT ME (THE HOST) no runner, waiter, etc. even asked about our food or if we were okay. I sat there without a plate the ENTIRE time. After everyone was done- they finally came to collect everyone's finished plates and that was when they realized- I had no food...it was quite impressive the lack of customer service that was displayed. Manager came over said he wouldn't charge for the food I wasn't even given (irony). But he was extremely sorry- after talking with the manager he offered a $50 gift card which would be mailed in 2 weeks. This experience was unbelievably bad....I might never go to this location again because of this reason. I will be contacting corporate/regional manager with names about this terrible experience. Just a warning- you may not get food.....
http://www.openvoc.eu/poi#coolReviews	1 (xsd:int)
rev:reviewer	Lauryn

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