I just moved here and there weren't a whole lot of places to get an eyebrow wax. I knew ulta was a good place to go where I came from. I called last week and no one was there to do a wax and the same thing happened this week. So frustrating! I just made an appointment for the European wax center and my first eye brow wax is free! Making an appointment was painless. This is was customer service should look like. Can't wait to go!