i promised jp that I would write a review when I got my bike and I apologize that it has taken till now. First I was a little upset that this location isn't open any more and all the stuff is handled out of their mesa store. Its disappointing that the west side has very little options except Ride Now which is a complete joke. Anyways 90% of this sale was handled via text message which since they were on the opposite side of town actually worked for me. The first bike we were talking about was victory, I think, but since it needed more work on it the worked a deal with a Harley. To be honest never thought I would be a Harley owner because everyone I see wears a bunch of their gear a snobs and that's not the kind of person I am. with that said I love my 2013 sportster custom. there are a couple things I think that need to be worked on first is their service department which I will write another review to cover that. as well as things like helping a new Harley ride create or change the pin on the alarm in case something happens to the key fob. Over all great experience JP was a great help and I am happy with my bike! Daily Rider!